Do you dream in color? Do numbers and symbols apear in your dreams? Maybe you want to learn magic for love and profit? Maybe a sufi dance is more your style? What ever is going on, sit back, relax- meditate for a few minutes. Let your mind take a jouney. The drum begins....
Wednesday, May 28, 2014
Six Principles to Build Trust
principles to build trust and generate advocacy:
·Listen to me and
understand my state of mind.
emotional side of my problem.
·Adapt to my needs.
·Remember me and my
·Gauge my readiness
to learn and understand in this moment.
And I will feel
rewarded and recognized for being a valued customer!
2.TALK TO ME
language to talk to me on my level.
·Don’t confuse me
with tech-jargon that I don’t understand.
straightforward; tell me the truth.
·Take the time to
listen to my request and understand my needs.
And I will feel you are focused on me and understand
3.SHOW ME YOU OWN IT
·Stick with me
until I feel confident.
respond and adapt to my needs through the journey.
·Help me know where
to go for questions and issues.
·Act outside of a
script, share real personal ideas and guidance.
·Don’t make me talk
to a supervisor to get somewhere.
And I will give you credit for taking the time to
resolve my issue!
4.BE OPEN WITH ME
·Inform me of the
·Don’t put me on
·Let me know where my queries stand at all
·Give me evidence and assurance that
And I will feel I’m dealing with someone I can
·Give me something
to talk about (Wow Me).
·Give me the tools
to teach others (Educate Me).
·Inspire me to
discover new things I can do with my technology.
And I will welcome your communication with me!
·Be available to me
where, how and when I need help.